Terms and Conditions
- Information Collection, Use, and Sharing
- Your Access to and Control Over Information
- Registrations & Orders
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
When you send us an inquiry about coaching, you must first complete the registration form. During registration a user is required to give certain information (such as name, phone numbers, email address and reason for your request). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
Registrations & Orders
We request information from you on our order form. To enroll in our programs or buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Payment & Refund Policy
I authorize my credit card to be charged the above total. If I have elected the payment plan I also authorize those payments to be charged to my credit card until paid in full. I further affirm that the name and personal information provided on this form are true and correct.
I further declare that I have read, understand and accept OnTrack Coaching & Consulting’s business terms as published on the web site.
Fees & Payment
Fees are determined by type of service with the exception of business and team coaching programs which are by proposal
Payment by Installment
A discount is offered for services paid in advance. When paid by installment, payments—either monthly or as arranged—are made automatically to your credit card. Amounts unpaid after the due date shall incur a late fee of 1.5% calculated monthly.
Cancellations & Refunds
Program cancellations will be handled as stated on the description of the specific program. There are no returns. There are no products being shipped because we are providing a service only and electronic files (eBooks) if applicable. Any printed material or DVDs associated with our website will be fulfilled through amazon.com or another fulfillment house.